That already makes it a good VPN product. The subscription is not expensive and there is no bandwidth or traffic limit. You can manage your subscriptions and turn off auto-renewal in the iTunes Account Settings. The account will be charged for renewal within 24 hours prior to the end of the current period. Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Payment will be charged to iTunes Account at confirmation of purchase. AdGuard VPN Unlimited is a paid subscription with no limitations. Neither we nor your Internet service provider know what you’re doing online.ĪdGuard VPN is a free VPN service with a limited functionalty. We don’t collect or share your personal data with anyone. Log in to your AdGuard account on any of your devices - with a subscription, you can use your VPN on 5 devices simultaneously.ĪdGuard VPN securely encrypts your traffic - purchase online or use public Wi-Fi networks, and be sure your personal data is safe. It’s fast, secure, and disguises itself as usual traffic - it’s far more difficult to detect and ban it.ĭecide where AdGuard VPN should be on: everywhere except for certain websites or on selected websites only.Ĭhoose the location that best meets your needs - we have servers from America to Australia. We have developed our own AdGuard VPN protocol. Be sure your data is safe: we have a strict no-logging policy. This is not a company I'd want to continue to do business with until such time they hire personally suitable staff to communicate with their customers.AdGuard VPN hides your real IP address and location, encrypts your traffic, and makes you anonymous. Additionally, they overthink or over complicate a simple query, like how to disable their service on my device and ask for more information (without mentioning what information they need). Management may falsely assume they're doing a great job in handing issues quickly and efficiently (when they're not). Customer service staff are manipulating the ticket and support system to give management the impression they're replying to more issues and tickets quickly. All this creates a false representation of the number of queries they receive and inflates their company statistics: one "ticket" is one issue. This is very frustrating like we're dealing with a bot. You'll need to ask again what you already asked before. Should you have more than one issue, they'll address one (if you're lucky) and close the case (ticket). Their customer service will only answer one question at a time (per email). They only responded to one out of the two questions which is common these days. The response was "this case needs more information". Instead, they asked for more details (without asking me what info they need).
The reply should've been a quick straightforward answer. Not impressed with their customer service
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